Introduction
Welcome to Freely. We respect your privacy and are committed to protecting your personal data.
This privacy policy explains how we collect, use, and safeguard your information.
Information We Collect
Personal Information
We collect information you provide directly:
- Email address
- Full name
- Payment information
- Profile information
- Communication preferences
OAuth Information
When you sign in with a third-party provider:
- Email address from provider
- Display name
- Profile picture
- Provider user ID
Automatic Information
We automatically collect:
- Device and browser information
- IP address
- Usage patterns
- Cookies and similar technologies
Business Data
Data related to your business:
- Product catalog
- Customer records
- Transaction history
- Analytics data
How We Use Your Information
We use your information to:
- Provide and maintain our services
- Process transactions
- Authenticate your identity
- Improve our services
- Develop new features
- Communicate with you
- Prevent fraud and abuse
- Comply with legal obligations
- Generate analytics and insights
AI Processing
Our AI features process your data as follows:
- We use OpenAI and other AI providers
- All providers comply with our data policies
- Your data is not used to train AI models
- You retain ownership of your data
Information Sharing
We may share your information with:
Service Providers
- Stripe — Payment processing
- OpenAI — AI features
- Neon — Database hosting
- Fly.io — Application hosting
- Vercel — Frontend hosting
- Resend — Email delivery
Legal Requirements
We may disclose information when required by law.
Business Transfers
In the event of a merger or acquisition, your data may be transferred.
Data Security
We implement industry-standard security measures:
- End-to-end encryption for data in transit
- Secure session management
- Password hashing with industry standards
- Regular security audits
- Role-based access controls
No method of transmission over the Internet is 100% secure.
Data Retention
We retain your data as follows:
- Account data is deleted upon request
- Some data may be retained for legal compliance
- Anonymized data may be retained for analytics
Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Data portability
- Object to processing
- Withdraw consent at any time
Contact us to exercise your rights.
Cookies
We use cookies to:
- Maintain your session
- Remember your preferences
- Analyze usage patterns
- Improve our services
You can control cookies through your browser settings.
Third-Party Links
Our service may contain links to third-party websites. We are not responsible for their privacy practices.
Children's Privacy
Our service is not intended for users under 16 years of age.
International Data Transfers
Your data may be transferred to and processed in countries other than your own.
Changes to This Policy
We may update this policy from time to time.
- Posting the updated policy on our website
- Updating the "Last Updated" date
- Notifying you via email for significant changes
Continued use of our service constitutes acceptance of the updated policy.
GDPR & CCPA Compliance
We comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
If you are a resident of the EU or California, you have additional rights under these regulations.